Online Programs and Courses at FSC

Mandatory Professional Licensure Disclosures

New York State prides itself in the high quality of its licensed and certified professionals. For the protection of its citizens, each license and certificate has requirements that individuals must meet in order to be licensed or certified in New York State. SUNY’s academic programs leading to licensure or certification are carefully designed to meet and exceed these State requirements. This is a role SUNY plays in protecting the public. Other states frequently have their own requirements, so if your goal is to practice in another state, this disclosure will help you check to see what that state requires. Please visit this page to view the available licensure disclosure statements from Farmingdale State College here.

Students Residing Outside New York State and taking Distance Learning Courses at Farmingdale State College 

Every student deserves a positive educational experience. Sometimes a student’s experience may not be what they anticipate, and the student may have a concern or a complaint.

Farmingdale State College is a member of the National Council for State Authorization Reciprocity Agreements (NC-SARA) and follows the complaint resolution policies and procedures outlined within the SARA Policy Manual and summarized here. Consumer protection complaints resulting from distance education courses, activities, and operations may be submitted to distancelearning@farmingdale.edu for investigation and resolution. If a student is dissatisfied with the campus-based resolution, a concern may be submitted to System Administration of the State University of New York as outlined here. And, if still not satisfied, a complaint may be submitted, within two years of the incident about which the complaint is made, to the New York State Education Department as outlined here External link. Please note, this does not include complaints related to grades or student conduct violations, both of which are to be fully addressed via campus processes, not through the NC-SARA complaint resolution procedures.

New York State Education: Filing a Complaint About a College or University

For all types of complaints concerning colleges and universities in New York State, the first course of action must be to try to resolve the complaint directly with the administration of the college or university involved. If you are still unable to get a resolution or you are having trouble with your course and/or distance learning experience, please contact the Distance Learning Helpdesk at distancelearning@farmingdale.edu. Our team of instructional designers will be able to help you get in touch with College contacts who can help you. 

The NYSED Filing a Complaint About a College or University site will provide information on where and how to file a complaint. Please do not send a complaint to the Office of College and University Evaluation until you have read all of the information. This will assure that you are sending your complaint to the appropriate agency/office.

The Office of Distance Learning is available Monday through Friday from 8:30 AM to 4:30 PM: 934-420-5300 or email distancelearning@farmingdale.edu. For additional help you can also contact Open SUNY Helpdesk: available Monday through Friday from 7 AM to 12 AM; Saturdays from 10 AM to 5 PM; Sundays 1 PM to 9 PM: 1-844-673-6786 (1-844-OPENSUNY) or email helpdesk@opensuny.suny.edu.