OLC: Eliminating Barriers: Leveraging UX Research for Enhanced Online Experiences

In the rapidly evolving landscape of online higher education, ensuring a superior user experience is paramount. This webinar will explore the journey of implementing a User Experience Research Function at a scaled online higher education institution. We’ll delve into the strategic rationale behind this initiative, its impact on organizational culture, and the methodologies employed to understand and enhance the student experience. Discover how user-centered insights drive decision-making, inform pedagogical design, and foster a culture of continuous improvement. Join us to uncover the transformative power of user experience research in the realm of online higher education. 

Key Takeaways:
This webinar will cover the following key topics:

• The strategic justification for incorporating a User Experience (UX) research function within the realm of online higher education.
• The role of UX research methodologies in enhancing the usability of online educational experiences, dismantling obstacles for learners, enhancing accessibility, fostering a sense of belonging, and ultimately contributing to student success.
• Critical success factors for the effective implementation of a UX research function within a large-scale organization.
• An overview of the essential technologies required to facilitate and support the UX research function.
• The favorable cultural and organizational impact resulting from the integration of UX research activities.